Dear Crown Health communities,

In light of the recent tragic news regarding the incidence of Coronavirus (COVID-19) in Western Washington, we would like to share some tips and reminders to help reduce the likelihood of infection.

Washing hands: The first and easiest step to prevent the spread of infection is thorough hand washing for all staff, residents and visitors – at least 20 seconds with soap and water. An alcohol-based hand sanitizer that contains at least 60% alcohol can also be placed in convenient locations throughout your facility.

Cover sneezes and coughs: COVID-19 spreads between people who are in close contact with one another (within about 6 feet) via coughs or sneezes – tissues should be readily available for residents, staff and visitors, along with easily accessible trash receptacles. Only residents who are showing symptoms like coughing or sneezing need to use masks, as well as anyone who is actively caring for them.

Monitor resident and staff symptoms: People are thought to be most contagious when they are the sickest, though some spread is possible before people show symptoms. Encourage any staff or visitors to remain at home if they suspect any symptoms of respiratory infections or elevated temperature – all Crown Health providers are being asked to do the same.

Limit traffic through the community: As much as possible, general traffic in and out of the community from vendors, visitors and others should be limited on an as needed basis.

The Washington State Department of Health has the latest information and updates (accessible here) and offers a call center to address concerns. In addition, the Crown Health team is available to help support you with any questions or concerns – please reach us at (888) 674-5871.

Thank you,

Traci Mancuso, Chief Strategy Officer

Amy Warner, Chief Clinical Officer