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About Us

Our Mission

Bring reliable and compassionate mobile medical services to assisted living communities, memory care communities, and adult family homes in the Pacific Northwest. Look to us for full-spectrum primary and urgent care for homebound patients in the comfort of their own residence.

Why Crown Health?

Crown Health’s approach to health care tackles three critical aspects of senior care: the rising cost of care, the availability of care, and the increased need for care as seniors age. Providing regular mobile care reduces the need for urgent care, ER visits, and on-site emergency medical attention, as well as the disruption those may cause within your community. Mobile care has proven to reduce overall costs, ER visits, and hospital readmissions. Our mobile medical services, including labs and X-rays, help your residents better manage chronic conditions, placing less stress on your care staff.

Equally important is the care and compassion we bring to your residents. With regular checkups, medication management, and pain and wound management, we help your residents manage any illness or discomfort they may experience. What’s more, we help you manage patients, families, POAs, and other stakeholders in your patients’ care with respect and compassion. Contact us today to learn about how we can partner with your community.

Our History

Crown Health—a mobile medical service—was founded in 2013 by Traci Mancuso, a family nurse practitioner and wound care expert. In one of her early roles in a hospital ER, Traci noted several vulnerable patients habitually utilized the ER for things that could be treated at home. She recognized these return trips were disjointed and incohesive for patients, resulting in a poor approach to healthcare delivery.

Traci believed that lives could be positively transformed by serving vulnerable patients in assisted living and residential care environments that were without on-site healthcare professionals. Traci formed a mobile primary care service to serve vulnerable populations in adult family homes and assisted living communities, and quickly expanded.

Today, the Crown Health team is 50 dedicated employees strong, with nearly 20 practitioners seeing patients across the state of Washington. Crown Health is now the largest service of its kind in the state. We continue to strive towards ensuring compassionate care for our patients.

Bastion Health

Crown Health is the registered name of Bastion Health, P.C. and Bastion Health Operations, LLC. The Bastion Health companies were established in 2020 to help expand the availability of mobile primary care in the Pacific Northwest.

About the Founder


Traci Mancuso, MSN
Chief Strategy Officer

With a philosophy of “meeting patients where they are,” Traci helped pioneer two clinics—including Crown Health—that bring mobile primary care services to homebound patients in private homes, adult family homes, assisted living facilities, and residential care facilities in the greater Spokane and Seattle areas.

Certified in Wound Care and Diabetic Wound Management, much of Traci’s career has been devoted to working with vulnerable populations including homeless, developmentally disabled, and elderly patients. For 16 years she worked as a nurse practitioner in emergency medicine and wound care before turning her attention to managing Crown Health. Traci has completed several post-Master-degree credits towards a Doctorate in Nursing which she expects to complete in the near future.

Board Certified: Family Nurse Practitioner

Education: Master of Science in Nursing, Washington State University; Bachelor of Science in Nursing, University of Washington

Hobbies / Interests: Traci likes to spend time with her husband Scott, four children, cat and hamster. She enjoys exercising, trying new cuisine, and traveling, especially riding her Harley Davidson cruiser alongside her husband on road trips.