Primary Care Services

A. No - in order to prevent redundant or conflicting care, your Crown Health provider will serve as the only designated Primary Care Provider (PCP). However, Crown Health will coordinate with all other providers and specialists to ensure that your PCP has a complete understanding of your medical history and that there are no gaps in care.

On average, patients are seen once every 4-6 weeks. Our providers leave open scheduled time to perform care coordination (managing medications, communicating with family and specialists, etc) and to see their patients for urgent needs.

You may request chart notes by calling or faxing Crown Health. It may take up to 21 days after a visit to receive chart notes.

Health records are typically requested if there is a question about the patient’s health or need for clarification. All healthcare systems have different electronic health records, which may not be visible to outside users. When records are requested, it may take longer to receive the records via fax or electronically.

The decision to see a patient is made by the individual provider at each visit to a given community. Even if the patient is stable, the provider may follow-up with chronic conditions, medication changes, or emphasize active prevention of possible complications at each visit. The provider may also work with caregivers and staff to delve deeper into the patient's care plan during a routine visit. 

Crown Health providers do not trim toenails. There are mobile podiatry services to complete nail trimming throughout the state of Washington, which the provider may refer to for services.